Service Packages

Rest easy knowing that ClearLeaf is monitoring your IT infrastructure around the clock. We keep a constant vigil on a wide variety of metrics across your network. If an interruption is detected on a critical network device, server, or pc, we will resolve the issue for you as soon as possible, often before you are even aware of it.


Core
Our Core plan covers your most basic needs. It provides monitoring, maintenance and remote support (all on-site work is additional).


Branch
The Branch plan takes our basic Core offering to a new level by adding spam and virus protection.


Leaf
This is our premier plan and it includes everything in the other packages as well as support and maintenance for ALL of your applications and a managed backup solution.


Managed Services Core Branch Leaf
24X7 Monitoring
SLA Response Time Target Target Guaranteed
Proactive Maintenance
User Administration
File Share Administration
Printer Administration
Remote Support
Onsite Support 1 hour/mo. 2 Hours/mo.
Server Backups Monitoring Monitoring Software & Monitoring
Procurement Advice
Strategic Advice
Anti Virus
Anti-Spam
Unlimited Support for Covered Services
Unlimited Remote Support for All Applications